Job Category: Manager MRO
Job Type: Permanent
Job Location: America Boise
Responsibilities:
- Directly manages multiple projects incorporating maintenance, avionics and interiors
- Ensures on time delivery of assigned projects
- Works with scheduling, parts department, vendors, and department heads to ensure timely coordination of all aspects of assigned projects
- Acts as customer liaison providing timely information regarding assigned projects
- Ensures proper documentation of customer approvals
- Provides accurate invoices to customers
- Ensures customer accounts are within established credit limits before return to service of aircraft
- Provides accurate information regarding assigned projects at daily production meetings
- Works with Job Lead to monitor labor hours versus scripting; if necessary, determines reasons for duration of project, and communicates findings to Production Planning
- Provides feedback to department heads regarding process improvement
- Works flexible hours to accommodate arrivals and departures of assigned projects
- Directly supervises assigned Team Lead Technician
- Writes annual performance evaluations and disciplinary actions for assigned technicians
- Indirectly supervises up to 35 technicians at all levels
- Motivates, mentors, trains, and provides constructive criticism of assigned team members
- Ensures accuracy of all assigned work orders and closes them in a timely manner
- Ensures proper care of customer property at all phases of maintenance work
- Understands and follows all safety procedures
Qualifications:
- Minimum five (5) years’ experience in general aviation
- Minimum three (3) years’ leadership experience in general aviation
- Thorough knowledge of aircraft completion, production, and manufacturing operations
- Familiarity with the industry vendors, regulations, and current procedures for completing interiors on a timely and competitive basis
- Must be able to read, understand and utilize blueprints in a fabrication business
- Strong customer service skills
- Able to rationalize and justify capital expenditures, budgets, business plans
Education:
- Bachelor’s Degree in Aviation, Business Management, Finance, or equivalent work experience preferred
- FCC license or an FAA Repairman’s Certificate required
- A&P certifications required
- Ability to pass pre-employment drug screen and background check
- Ability to obtain Airport Issued security badge
- Valid Driver’s License